H5Hi5CentralIT Operations Platform
Early-access pricing

Simple plans.One connected platform.

Start with modern IT service management, then expand into automation, intelligence and endpoint operations as Hi5Central grows with your organisation.

No card requiredCloud and self-hosted roadmapCancel before paid launch
Platform availabilityLaunch roadmap
Available first
IT Service ManagementCore platform
Self-service portalUser experience
Knowledge and automationService delivery
Hi5Central AIIntelligence
Planned expansion
Endpoint monitoringFuture RMM
Remote supportFuture RMM
Patch managementFuture RMM

Start focused. Expand without changing platforms.

Choose the service-management foundation that matches your organisation today. Exact commercial pricing will be published before launch.

Growing teams

Starter

A complete service-management foundation for smaller IT teams.

Pricing before launchRegister now for early-access availability and updates.
Join early access
Incident managementService requestsSelf-service portalKnowledge baseEmail ticketingBasic dashboardsStandard roles and permissionsCloud hosting
Recommended
Established IT teams

Professional

Advanced workflows, automation and intelligence for modern service desks.

Pricing before launchRegister now for early-access availability and updates.
Request early access
Everything in StarterChange and problem managementWorkflow builderApprovals and dependenciesAdvanced SLA managementHi5Central AI assistanceAdvanced dashboards and reportsLive chat and collaborationCustom forms and fieldsAPI and webhook access
Complex organisations

Enterprise

Enterprise security, deployment flexibility and dedicated onboarding.

Pricing before launchRegister now for early-access availability and updates.
Talk to sales
Everything in ProfessionalSAML and OIDC single sign-onSCIM user provisioningAdvanced audit and retentionConditional access controlsCustom data-retention policiesDedicated onboardingPriority supportCloud or self-hosted deploymentEnterprise integrations
Planned add-on

Remote Monitoring & Management

RMM will later extend Hi5Central with endpoint monitoring, inventory, patch management, policies, automation and secure remote support—all linked directly to ITSM records.

Live device monitoringRemote controlTerminal and file accessSoftware patchingScripts and policiesEndpoint intelligence
Endpoint operationsFuture capability
Devices online1,28498.4%
Need attention3712 critical
Patch compliance96%Improving
FIN-LAPTOP-024Windows 11 · HealthyOnline
OPS-DESKTOP-118Updates pendingAttention
MKT-LAPTOP-061Windows 11 · HealthyOnline

The right capabilities at every stage.

A high-level comparison of the proposed early-access plans. Individual capabilities may change as the platform approaches launch.

CapabilityStarterProfessionalEnterprise
Incident managementIncludedIncludedIncluded
Service requests and catalogueIncludedAdvancedAdvanced
Knowledge baseIncludedAdvancedAdvanced
Change and problem managementIncludedIncluded
Workflow automationBasicAdvancedAdvanced
Hi5Central AILimitedIncludedAdvanced
Live chatIncludedIncluded
SSO and SCIMOptionalIncluded
Self-hosted deploymentOptionalIncluded
Dedicated onboardingOptionalIncluded

Plan your future Hi5Central workspace.

Tell us how your organisation expects to use Hi5Central. We will use this information to shape early-access plans and launch pricing.

✓ No commitment✓ No payment details✓ Help shape launch plans
5
250
Modules
Estimated launch pricingAnnounced before launchJoin early access and we will contact you before any paid plan begins.
Join early access

Managed cloud or complete infrastructure control.

Choose the operating model that matches your organisation, security requirements and infrastructure strategy.

Hi5Central Cloud

A fully managed environment with automatic platform updates, backups, monitoring and certificate management.

✓ Fastest route to production✓ Managed upgrades and backups✓ Secure tenant subdomain✓ No infrastructure administration

Self-hosted

Run Hi5Central within your own approved infrastructure while retaining the same core application experience.

✓ Infrastructure ownership✓ Internal data residency✓ Controlled maintenance windows✓ Enterprise deployment support
H5MFAAuditRBACTLS
Security designed in

Controls that scale with your organisation.

Every plan will include secure sessions, MFA support, tenant-aware access controls and comprehensive activity tracking. Enterprise plans add identity automation and more advanced governance.

Multi-factor authenticationRole-based access controlEncrypted communicationsComplete audit historySession and device managementEnterprise identity integration
Explore Hi5Central security

Everything you need to know before launch.

Answers to common questions about early access, deployment and future platform capabilities.

Are these the final Hi5Central prices?

No. The plan structure is being published during early access, but final pricing will be confirmed before commercial launch. Early-access organisations will be informed before any paid subscription begins.

Does the free trial require a payment card?

No. Organisations will be able to create a trial workspace without providing payment information.

Will Hi5Central support self-hosting?

Yes. Managed cloud hosting is the primary experience, while self-hosted deployment is planned for organisations that require greater infrastructure control.

Is RMM included in these plans?

RMM is a planned add-on and is not yet available. Device monitoring, patch management, remote support and automation will later connect to the same Hi5Central platform.

Can we migrate from another ITSM platform?

Import tools and guided migration services are planned for users, organisations, incidents, requests, knowledge and other supported records.

Can plans be changed later?

Yes. The platform will support moving between plans and enabling additional modules as organisational requirements change.

Join early access

Be part of the future of Hi5Central.

Create your dedicated company workspace and help shape the platform before commercial launch.