Plans
Transparent early pricing for managed SaaS tenants. Self-hosted and enterprise deployments are available on request.
Service management
ITSM + Self-Service
For teams that need a modern service desk, request portal and workflow engine.
£19per technician / month
Requesters are included at no extra cost.
- ✓ Unlimited requester portal users
- ✓ Tickets, queues, SLAs and categories
- ✓ Service catalogue and request workflows
- ✓ Approvals, tasks and change management
- ✓ Live chat and AI assistant
- ✓ CMDB foundation
Start 14-day trialRemote management
Control / RMM
For teams that need endpoint visibility, remote access and live technician tools.
£2.50per device / month
Technician users included during early access.
- ✓ Device inventory and live status
- ✓ Remote terminal and file browser
- ✓ Remote access and attended support
- ✓ Software and patching foundations
- ✓ Policies, reporting and audit logs
- ✓ Secure tenant administration
Start 14-day trialBest valueBest value
Hi5Central Suite
For MSPs and internal IT teams that want ITSM and Control in one tenant.
£19 + £2per tech + per device / month
Reduced device rate when both modules are enabled.
- ✓ Everything in ITSM + Self-Service
- ✓ Everything in Control / RMM
- ✓ Shared tenant admin and branding
- ✓ Tickets linked to CMDB and future devices
- ✓ Change management with CMDB impact
- ✓ Best route for MSP operations
Start 14-day trialOther options
Pricing can adapt as the platform matures and customer requirements become clearer.
Self-hosted
Run Hi5Central in your own infrastructure. Priced by deployment size, support level and update model.
Enterprise / MSP
Custom pricing for larger tenants, resellers, advanced support needs and higher usage.
14-day trial
Start with ITSM, Control or the full suite. Billing can be connected later.